Personal Knowledge Management Report


What is Personal Knowledge?

Personal knowledge includes knowledge gained from formal and informal instruction. Personal knowledge also includes memories, Information our parents told, stories we have been told or have told, personal contacts and relationships, books we have read or written, notes, documents, photographs of us or by us, intuitions, what we have learned from our colleagues, and what we know about everything in our world.

Personal knowledge management is how we manage all the personal knowledge we have and use it at the specific time and deliver it to other people. Each of us has an incredible knowledge base, but we do not use all of it regularly. We do not classify our personal knowledge either explicit or tacit, and we do not know which is the most important type of knowledge.

Personal knowledge management includes creating, organizing, and storing knowledge. But knowledge must also be shared if it is to be put to use. We share it through publications, presentations, conversations and stories.

Source: Martin J. Personal Knowledge Management. Managing Knowledge: Case Studies in Innovation.


What is special about personal knowledge? How that knowledge can be used effectively in our professional and personal life? How can we play our role by sharing that knowledge to begin change the culture? Or do we need to change our culture to adapt the knowledge from others?

Here is my experience in handling personal knowledge management. I am administrator in one of the university in Malaysia. I started studying Master of Multimedia (e-learning Technologies) in Multimedia University since June 2011. I'm lack of multimedia skills because my degree background was Islamic Economics. I challenged myself to learn and to adapt new technologies in multimedia in order to assist me in doing my job as administrator. I know that I must adapt with the technologies changes. 

1. Reflection (knowing WHAT you know)
In doing assignment in my 1st semester, I have no idea about flash, photoshop or any multimedia software except powerpoint only. Pity me because most of the students here are really up-to-date with all the technologies gadget. As administrator, most of the time I will use powerpoint more than other software. So I know that I need to enhance my skill and be creative in powerpoint, perhaps make it compatible as flash and photoshop.

2. Organizational Skills (knowing HOW to get what you know)
I know that I need to learn photoshop or flash. But the most easier and faster way is to enhance my skill in powerpoint. With my knowledge searching skill, I start to find out any course and workshop of powerpoint, photoshop and flash. 

3. Networking With Other (knowing WHO know)
I found out one man named Tuan Muhammad Suhaily who teach and train people to be creative in powerpoint and photoshop skills. I started to register his powerpoint and photoshop courses but unfortunately his schedule always clash with my study timetable. So I'm not able to attend his courses. But this doesn't demotivated me. I email him telling that I really want to attend his course and I really want to be his student. 

4. Manage Learning (knowing WHERE you know)
I learn his creativity through his blogs and learn more about powerpoint through website and youtube. I start to create my own creativity in powerpoint and upload it in Facebook. Lucky for me that Tuan Muhammad Suhaily admire my works and ask me to join him organizing the training workshop. By joining him in training course, I'm able to learn his skill and creativity as well as facilitate others.

5. Information Literacy (knowing HOW to use what you know)
Now we are handling powerpoint training course for corporate and government agencies throughout Malaysia. In this course, the students are able to create graphic, text or presentation just using powerpoint but look like using photoshop and flash software. For myself, I'm able to share and gain personal knowledge through this training course. 

Feel free to visit : 

Articles about Knowledge Management

Below are list of articles about Knowledge Management for my references in studying and understanding more about this subject.

Knowledge management and process performance
Type: Research paper
Author(s): Colin Armistead
Source: Journal of Knowledge Management Volume: 3 Issue: 2 1999

A critical review of knowledge management as a management tool
Type: Research Paper
Author(s): Maria Mårtensson
Source: Journal of Knowledge Management Volume: 4 Issue: 3 2000

The five-tier knowledge management hierarchy
Type: Research paper
Author(s): Richard C. Hicks, Ronald Dattero, Stuart D. Galup
Source: Journal of Knowledge Management Volume: 10 Issue: 1 2006

The use of tacit knowledge within innovative companies: knowledge management in innovative enterprises
Type: General review
Author(s): Ragna Seidler-de Alwis, Evi Hartmann
Source: Journal of Knowledge Management Volume: 12 Issue: 1 2008

Tacit knowledge management: the role of artifacts
Type: Research paper
Author(s): Kristian Kreiner
Source: Journal of Knowledge Management Volume: 6 Issue: 2 2002


Quality and effectiveness of knowledge management transfer using of Mentor-mentee Program and on Job Training in work place
Yusof, A.N.M.; Ahmad, N.; Nirmala; Lishudzaimah
Innovation Management and Technology Research (ICIMTR), 2012 International Conference on 
Digital Object Identifier: 10.1109/ICIMTR.2012.6236359 
Publication Year: 2012 , Page(s): 50 - 55


Improving Teachers' Knowledge Management with Blog Platform
Xiaohui Yang
Education Technology and Training, 2008. and 2008 International Workshop on Geoscience and Remote Sensing. ETT and GRS 2008. International Workshop on 
Volume: 1 Digital Object Identifier: 10.1109/ETTandGRS.2008.278 
Publication Year: 2008 , Page(s): 73 - 76

Research on Postgraduate's Personal Knowledge Management Based on Blog and RSS
Hongfei Li; Xiaolu Yang; Shu Zhao
Knowledge Acquisition and Modeling, 2008. KAM '08. International Symposium on 
Digital Object Identifier: 10.1109/KAM.2008.129 
Publication Year: 2008 , Page(s): 191 - 195
Cited by 1


The Reasearch of the Knowledge Management Technology in the Education
Rongrong Lu; Jun'e Liu
Knowledge Acquisition and Modeling, 2008. KAM '08. International Symposium on 
Digital Object Identifier: 10.1109/KAM.2008.123 
Publication Year: 2008 , Page(s): 551 - 554
Cited by 4


Lecturer Notes : Knowledge Management

Paper for Conference

For those who are not yet submit their paper for ICDLE 2012, I can suggest to participate in 6th International Conference on University Learning and Teaching.

(Jointly organised by the Faculty of Education, UiTM in collaboration with University of Hertfordshire, UK and University of South Australia and Ohio University, USA)

Venue : Concorde Hotel Shah Alam, Selangor, MALAYSIA
Date : 20 – 21 November 2012
Theme : “Empowering And Innovating Education For A Sustainable Future

Blog Exchange Knowledge (7/8/12)

Today I go through my classmate blogs for knowledge exchange, and I'm able to comment on Mehdiah, Gharhawi, Durratul Ain, Attika and Bashir's blogs. 

I also need to update my blog for them to comment on it :) 
Thanks for everyone who go through my blog and make comment on it.

Class Activities

We have a very enjoyable and fun class activities in understanding about Tacit and Explicit knowledge. The activities are divided into two - tacit and explicit activities. Tacit activity is done by female group while explicit activity is done by male group.

Pictures source :

Tacit knowledge : Learn how to wrap nasi lemak.
Female group is teaching male group step-by-step how to wrap nasi lemak. 

Explicit knowledge : Male group introduce sign games to explain explicit knowledge

Visit to Istana Negara, Kuala Lumpur

On July 20th, 2012 my classmate is having trip to Istana Negara, Kuala Lumpur to learn about tacit and explicit knowledge. This trip was organized by our beloved lecturer Madam Azmawati. Unfortunately I'm not able to participate in the trip due to my health condition but I get update about the trip from my friends. Below are the picture of the trip and the report my friends get from the trip.

More pictures on Tieka's blog -

Tacit Knowledge 
- It is considered valuable knowledge as it may provide context for experiences, ideas, people and places.
- In this trip my friends get tacit knowledge through their experience in the Istana Negara. They can see the building, touch the interior, and talk to the people there to get information about Raja-raja Melayu.  

Explicit Knowledge 
- Easy to capture and store in databases and documents (e.g. policies, procedures, and manuals).
- In the trip, all visitors are provided with the handbook, manuscripts, videos and written information  about administration of Raja-raja Melayu.  

Transfer of Knowledge : Far Transfer

Nancy Dixon distinguishes between 5 kinds of Knowledge Transfer:
  • Serial Transfer
  • Near Transfer
  • Far Transfer
  • Strategic Transfer
  • Expert Transfer


Far Transfer from Hafidzah Aziz

Far Transfer
  • Far transfer tasks involve skills and knowledge being applied in situations that change.
  • Far transfer tasks require instruction where learners are trained to adapt guidelines to changing situations or environments. 
  • Far Transfer is a tacit knowledge a team has gained doing nonroutine tasks is transferred to other teams doing similar work in other parts of the organization.

Cultural Enabler in Far Transfer
  • The set of shared attitudes, values, goals, and practices that characterizes an institution or organization. 
  • If it is a cultural or norms of the organization to share the knowledge and experience from senior to junior and to train from upper level to bottom line, that skills and knowledge will expand and new innovation will be able to develop. 

Knowledge Management Drivers

Knowledge-Centric Drivers
View more PowerPoint from Hafidzah Aziz


Just-in-time knowledge distribution systems deliver the:
right information to the right person just in time, so the employee can take action based on that information.

Right Information - Relevant and reliable information presented in the best format and the right amount of detail. 

Right People
 - Deliver this information to the appropriate individuals, or groups, or devices. 

Right Time
 - On a timely basis, and as and when the users need this information.

But just-in-time knowledge distribution systems also deliver information in a usable format, it’s useless knowledge if you cant use right away. So the Information must be Processed and Actionable.

Failure is equal to Success in terms of its knowledge business value . An organization must share and distribute knowledge from learned lessons, to prevent mistakes in the future.

Experts  should share their experiences with the rest as well as to design a  quality criteria to achieve a best practice.

Smart knowledge distribution helps to develop a best practice approach or enhance it.


Knowledge hoarding is when someone knows something but is either unwilling to share what they know—or at least disclose the source of their knowledge.  In other words, knowledge hoarding is the absence of the word how.

Job security:
Individual employees who keeps their important knowledge of company procedure and needs to them self instead of sharing.
Individual employees closely guard knowledge and insights due to fear of Job security.

Project 2: Malacca World Heritage City

Copyright reserved - The photos and video exclusively owned by Hafidzah Aziz.
More info about Malacca World Heritage City available in the website

Learning Objective




1. To enable high school students write well in English.
2. To acknowledge the variety of English writing skill.
3. To write English according to the structure.
4. To improve writing skill.
5. To improve grammatical structure in writing.
6. To break the writing paragraph into introduction, short story and conclusion.
7. Write well essay, letter and formal writing for high school students.
8. To improve English language.
9. To differentiate between examples of good and bad English writing.
10. To make sure the writing is appropriate fro high school students.

Instructional Designer for e-Learning Project

Below are the task for Instructional Designer for e-Learning Project

1. Work with Subject Matter Experts to identify what students need to learn
    - Subject Matter Experts really knows about the content which is to deliver in the project.

2. Develop objectives and ensure content matches those objectives
   - Fishbone
   - Learning Objective
3. Revise and rewrite content to shape it for learning needs
    - Flowchart

4. Structure content and activities for student learning
    - Content Structure
5. Create media to support learning
    - Storyboards
    - Voice Over

6. Develop assessments (note that this does not only mean tests)
   - According to ADDIE model, we need to evaluate the project.

7. Adapt instructional materials created for one format to another format
    - usually this is adapting materials from face-to-face to e-learning.

Project 1 : The Art of Bead Embroidery

Learning the Art of Bead Embroidery by Masnies Stitches and Craft Boutique

Embroidery by Masniwati Mohamed
Content Development & Videography by Hafidzah Aziz
Video Design by Izra Mazyanna

Facebook: Masnies Stitches and Craft Boutique


iPerintis is a Malaysia MSC Status company. It located at Menara Perak, Jalan Perak, Kuala Lumpur. Our daytrip to iPerintis on 9 April 2012 is to learn more about how ADDIE concept been applied in e-learning development products and services. It's an awesome day trip, I learn a lot.

Let me brief all of you about iPerintis.

In 2004, PETRONAS had requested that iPerintis manage their IT department and their IT needs. The objective behind the outsourcing exercise was to enable PETRONAS to concentrate on other areas that require more of their attention, such as managing their Oil & Gas (O&G) operations. 

iPerintis currently concentrates on developing two main areas : managed ICT services and IT consulting for enhancing a firm's business.


Memory in iPerintis, 
Menara Perak, Jalan Perak, Kuala Lumpur

MMU Master students 
together with 
iPerintis representatives.


iPerintis is a Malaysia MSC Status company. It located at Menara Perak, Jalan Perak, Kuala Lumpur. Our daytrip to iPerintis on 9 April 2012 is to learn more about how ADDIE concept been applied in e-learning development products and services. It's an awesome day trip, I learn a lot.


The acronym "ADDIE" stands for Analyze, Design, Develop, Implement, and Evaluate. It is an Instructional Design model that has withstood the test of time and use. It is simply a "device" to help us think through a course's design. 

ADDIE Model practice by iPerintis

Analyze : Pre-planning; thinking about the course

Design your course on paper

Develop course materials and assemble the course

Implement : Begin teaching

Look at the course outcomes with a critical eye